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- Customer Review for January 2026
3/52026
Customer Review for January 2026
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Overview
As of January 2026, Hana has received a total of 1,693 verified guest reviews on Airbnb, maintaining a strong overall rating of 4.94.
Over the past eight years, Hana has grown into a trusted accommodation brand by focusing on two essential elements: the architectural charm of traditional Kyoto machiya townhouses and a thoughtfully curated modern living experience.


Currently, Hana operates 13 fully private machiya residences across Kyoto. Even during the busy winter travel season, the ratings of our properties remain consistently high, ranging between 4.93 and 5.0.
Guest reviews frequently highlight the following aspects:
Quiet · Clean · Spacious · Well-equipped · Family-friendly · Responsive host
These honest and continuous reviews motivate us to keep refining both our spaces and our services.
New Machiya
Two properties that opened last winter, Hyotan and Roman, have now reached a stable operational stage and both achieved perfect 5.0 ratings in their early reviews.


For newly opened machiya residences, receiving perfect scores at an early stage confirms that the spatial concept, design, and overall guest experience resonate well with travelers visiting Kyoto.
Meanwhile, Seiwakyo, which opened earlier this year, is currently welcoming its first guests and has not yet received an official rating. We look forward to seeing its reviews accumulate in the coming months.
Top Rated Machiya
Among the 13 machiya residences currently operated by Hana, the top five highest-rated properties are:
- Hana-Oneness Villa 華·齐物居— ★ 5.0
- Hana-Roman Villa 華·游心 — ★ 5.0
- Hana-Cala Villa 華·瓢箪— ★ 5.0
- Hana-Reisen Villa 華·聆川居 — ★ 4.97
- Hana-Petalstream Villa 華·梅溪居 — ★ 4.97
These ratings reflect real stays shared by travelers from around the world and demonstrate the consistent quality of both the spaces and the guest experience.
Golden Wheat Badge
Currently, seven Hana properties have received Airbnb’s “Golden Wheat” badge.
This badge represents:
- Long-term high ratings
- Excellent guest experience
- Continuous trust from travelers
On Airbnb, this recognition indicates strong property quality and consistent operational standards.
Guest Voices
Among the reviews received in January, many guests highlighted the machiya atmosphere, comfort, and convenient location.















One guest wrote:
“Worth every cent for this high-end traditional home in the heart of Kyoto.”
Another guest shared:
“Incredible stay in this absolutely beautiful property. We didn’t want to leave.”
Many travelers also mentioned the private garden and bath experience as one of the most memorable parts of their stay:
“The private onsen was a highlight after long days exploring Kyoto.”
After visiting temples and historic streets such as Kiyomizu-dera and Gion, returning to a quiet machiya home becomes a memorable moment of the Kyoto journey.
Thank You
We sincerely thank every traveler who has chosen to stay with Hana.
Your reviews and feedback help us continuously refine our spaces and services. Moving forward, Hana will remain committed to sharing the beauty of Kyoto machiya living with travelers from around the world.
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